support If you have checked the USER'S GUIDE which is on the installation CD-ROM or accessible under START > PROGRAMS > IDEAL-PARTS and the following pages: FAQ - NUTS'N BOLTS FAQ - BALL'N ROLLER BEARINGS FAQ - TAP'N CLEAR FAQ - CHANNELS'N BEAMS but are still in the dark, please e-mail support@ideal-parts.com and we will try to answer your question/s asap!